Shipping Policy

At Xlerrate Fitness, we are dedicated to ensuring a seamless and efficient shipping experience for our valued customers.

Delivery Timeframe:

  • We ship our products to locations worldwide.
  • Our standard shipping time is between 7 to 12 business days after order processing.
  • Please note that delivery times may vary based on your location, public holidays, and unforeseen circumstances.

Shipping Methods:

  • All orders are processed and shipped using standard shipping methods.
  • Expedited shipping options may be available at an additional cost. Please contact us for more information regarding expedited shipping.

Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the destination.
  • Shipping fees will be displayed during the checkout process.

Delivery Partners:

  • We collaborate with reliable shipping partners such as USPS, Canada Post, DHL and Purolator to ensure the timely and secure delivery of your orders.

Order Tracking:

  • Once your order is shipped, a tracking number will be provided via email to allow you to track your shipment's progress.

Shipping Restrictions:

  • We are unable to ship to P.O. boxes. Please provide a physical address for shipping purposes.
  • Certain products may have specific shipping restrictions due to their size, weight, or content.

Contact Us:

If you have any further questions about shipping or require assistance with your order, please don't hesitate to contact our customer service team at customersupport@xlerratefitness.com. We're here to ensure your shipping experience meets your expectations.