Shipping Policy
At Xlerrate Fitness, we are dedicated to ensuring a seamless and efficient shipping experience for our valued customers.
Delivery Timeframe:
- We ship our products to locations worldwide.
- Our standard shipping time is between 7 to 12 business days after order processing.
- Please note that delivery times may vary based on your location, public holidays, and unforeseen circumstances.
Shipping Methods:
- All orders are processed and shipped using standard shipping methods.
- Expedited shipping options may be available at an additional cost. Please contact us for more information regarding expedited shipping.
Order Processing:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the destination.
- Shipping fees will be displayed during the checkout process.
Delivery Partners:
- We collaborate with reliable shipping partners such as USPS, Canada Post, DHL and Purolator to ensure the timely and secure delivery of your orders.
Order Tracking:
- Once your order is shipped, a tracking number will be provided via email to allow you to track your shipment's progress.
Shipping Restrictions:
- We are unable to ship to P.O. boxes. Please provide a physical address for shipping purposes.
- Certain products may have specific shipping restrictions due to their size, weight, or content.
Contact Us:
If you have any further questions about shipping or require assistance with your order, please don't hesitate to contact our customer service team at customersupport@xlerratefitness.com. We're here to ensure your shipping experience meets your expectations.